Top 10 Commandments for Transformation

  • Keep PMO performing at 6 Sigma throughout the journey to FMO.
  • Execute the transformation plan Flawlessly.
  • Keep the transformation alive and on track with the delivery of In-year ROI.
  • Engage the Employees and the customers, and communicate with a well executed communication plan (internal and external) to ensure a sustainable FMO.
  • Follow the Golden Thread for transformation starting with the PMO, the Master Plan for FMO, and the Transitional Plans to the FMO.
  • Shape the FMO with BIC (Best In Class) Practices , e.g., DBOR, Concept Of One, ASK yourself, Restore First, The3 P’s, 6 Sigma.
  • Keep the progress with transformation visible by a set of metrics.
  • Transform the culture for a successful transformation—E2E accountability and E2E Process ownership; Golden thread between the business goals, E2E process goals, organization goals, and individual goals; Restore First / Repair Later; etc.
  • Energize the transformation with a set of bold business goals — enhancing customer experience, increasing productivity, improving the unit cost, increasing revenue growth.
  • Benchmark competition to set the high bar for the transformation.